Digital Workforce Roles
A digital workforce role is a defined internal job used by Compound Leverage’s Managed Teams. Roles are not employees the customer needs to hire, deploy, supervise, or administer.
Role definition
Each role has a defined purpose, authorized inputs, assigned responsibilities, expected outputs, quality checks, and escalation rules. The THINK Strategist coordinates these roles as part of delivering customer work.
Examples in capture work include monitoring opportunities, screening signals, researching requirements, developing capture briefs, and identifying teaming considerations.
Human direction and review
Customer SMEs define objectives and provide judgment. The THINK Strategist assigns tasks, reviews evidence and outputs, resolves exceptions, and prepares finished artifacts for customer review and approval.
Digital roles may use AI models, tools, or automation behind the scenes. Those mechanisms do not change the customer’s service relationship: request work and receive finished work.
See Managed Capture Team and Work Orchestration.
Role contract
| Element | Meaning |
|---|---|
| Job | Specific responsibility assigned to the Digital Employee |
| Inputs | Approved information and context needed to work |
| Skills | Reusable methods relevant to the job |
| Capabilities | Named tool needs resolved through the Harness and approved integrations |
| Output | Defined artifact or intermediate result |
| Evaluation | Quality, completeness, and other relevant checks |
| Escalation | Conditions requiring the orchestrator, strategist, or customer |
How roles collaborate
A capture assignment may involve opportunity monitoring, qualification, research, and capture analysis. Each role produces an intermediate result for the next authorized step. The team orchestrator owns the handoffs; the Harness provides shared context, capability resolution, policy, and evaluation support. The strategist reviews the combined work.
Role ≠ skill ≠ tool: A role owns a job; a skill defines a repeatable method; a tool or MCP capability supplies access to an approved operation.
Common questions
| Question | Answer |
|---|---|
| Does a customer administer roles? | No. Compound Leverage manages the workforce for the engagement. |
| Can a role access any connected system? | No. Authorization and assignment scope still apply. |
| Does a completed role task mean delivery is approved? | No. Applicable validation and human review remain required. |
Related: Workforce Skills · Work Orchestration · Work Execution Layer