Platform Docs

Digital Workforce Roles

A digital workforce role is a defined internal job used by Compound Leverage’s Managed Teams. Roles are not employees the customer needs to hire, deploy, supervise, or administer.

Role definition

Each role has a defined purpose, authorized inputs, assigned responsibilities, expected outputs, quality checks, and escalation rules. The THINK Strategist coordinates these roles as part of delivering customer work.

Examples in capture work include monitoring opportunities, screening signals, researching requirements, developing capture briefs, and identifying teaming considerations.

Human direction and review

Customer SMEs define objectives and provide judgment. The THINK Strategist assigns tasks, reviews evidence and outputs, resolves exceptions, and prepares finished artifacts for customer review and approval.

Digital roles may use AI models, tools, or automation behind the scenes. Those mechanisms do not change the customer’s service relationship: request work and receive finished work.

See Managed Capture Team and Work Orchestration.

Role contract

ElementMeaning
JobSpecific responsibility assigned to the Digital Employee
InputsApproved information and context needed to work
SkillsReusable methods relevant to the job
CapabilitiesNamed tool needs resolved through the Harness and approved integrations
OutputDefined artifact or intermediate result
EvaluationQuality, completeness, and other relevant checks
EscalationConditions requiring the orchestrator, strategist, or customer

How roles collaborate

A capture assignment may involve opportunity monitoring, qualification, research, and capture analysis. Each role produces an intermediate result for the next authorized step. The team orchestrator owns the handoffs; the Harness provides shared context, capability resolution, policy, and evaluation support. The strategist reviews the combined work.

Role ≠ skill ≠ tool: A role owns a job; a skill defines a repeatable method; a tool or MCP capability supplies access to an approved operation.

Common questions

QuestionAnswer
Does a customer administer roles?No. Compound Leverage manages the workforce for the engagement.
Can a role access any connected system?No. Authorization and assignment scope still apply.
Does a completed role task mean delivery is approved?No. Applicable validation and human review remain required.

Related: Workforce Skills · Work Orchestration · Work Execution Layer